Delivery Zones

EU

All EU orders are shipped from our EU warehouse. No additional duties and fees are applied.  Standard shipping is free on orders above €80.

UAE

Orders to UAE are shipped via DHL. Estmiated delivery times are 5-8 days. 

Delivery Options

Orders are shipped with DHL.

All orders are dispatched within 24h ~ 48 hours.

Delivery Times

Standard shipping times are generally within 2-4 business days.

Order Tracking

Once your order has been dispatched, you will automatically receive an email with your tracking number to track your order directly online.

Lost and Missing Parcels

Any lost or stolen packages is the responsibility of the shipping carrier and any complaints or claims should be directed directly to them. Overose is not responsible for any missed or rescheduled deliveries. Once a package is picked up and scanned, shipping and delivery is no longer within our control. Please reach out directly to the courier for missing packages, stolen packages, deliveries to be held for pickup, or for address change requests.

Freight Forwarders & PO Addresses

We permit the use of a freight forwarder service, as well as shipments to PO addresses. Before placing your order, please be aware that Overose will not be responsible for any damages to the product caused by transportation when the service of a freight forwarder is used. No damage claims, as well as non-delivery claims can be made to Overose once the parcel has left our warehouse.